Order info •

January 16, 2025 - Important

Temporary fix for glitch in our platform: use a PayPal account if you have one.

If you use a credit card it will most likely get declined - this is not a problem with your card; it's a problem with our gateway interface. Don't keep trying (you'll just get declined over and over.) Please wait until we see your failed attempt or send an email asap to get our attention. We'll put the charges for your order through manually on the PayPal Virtual Terminal using the credit card information you provided. That usually works. Then we'll send your download. Our apologies for this issue. We hope the tech geniuses will sort this out soon!
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Our Shopping Cart/Payment Gateway has not been working properly for two weeks and customers are getting declined transactions when trying to check out using a major credit card. If this happens to you, please try using a PayPal account instead - those seem to work properly at PayPal right now.

Another approach is to wait, after receiving a declined transaction message, and we'll put your purchase through at the back end through the Virtual Terminal at PayPal and we'll then send you your download link.

This issue is requiring us to pay close attention to order attempts, which really isn't the way this automated process is supposed to work. We apologize for the inconvenience and frustrations many of you have experienced of late at our site.

We're trying to get this sorted out between our Paypal Payments Pro account at PayPal and our shopping cart system at Marketer's Choice. We appreciate your patience and flexibility.

Reminder: Using a PayPal account seems to work fine at this point. Credit card transactions are the ones that get stuck in the gateway and are declined. We don't know why but we're trying to find out and we want to solve this mystery asap, for your sakes as well as ours!


How to place your order:

ORDERS
Please place your orders for Sheet Music online using our Shopping Cart. As of January 2025, sheet music is available only as digital downloads licensed to the end-user only. No dealers.

If you are purchasing a digital download, you will be prompted to download and save your file at the end of the shopping cart process. Or, if wish to delay your download, you will receive an email with a link to the download file that is active FOR ONLY 24 HOURS. We recommend that you save the licensed digital file to a convenient location on your computer for later retrieval and the making of photocopy reprints per the license included with the file.

If you wish to purchase sheet music for which we have not yet added Shopping Cart buttons, please email or call us at Pelagos to let us know which title you need and when and we'll try to get the links up online for you asap.


PAYMENT
We accept payment by credit cards processed through our secure merchant account at PayPal. All four major credit cards are welcome. (Visa, MasterCard, American Express, Discover) Payment is processed in U.S. currency.  Payment information is required to process your order. Please note that our prices are quoted in U.S. Dollars.


NOTICE
As of January 1, 2025, we will no longer offer custom print orders of physical octavos of choral scores except by special order, with a large minimum order required We no longer get enough orders of this type to make this feasible.

 

 

How to contact us:

E-MAIL
Please use the Contact Form by clicking the "Contact" button at top right of banner header on this page.


TELEPHONE
We have removed our phone number from this site due to increased spam calls.
Please use the Contact Form by clicking the "Contact" button at top right of banner header on this page. If we cannot solve your request by email, you can susequentlywrite to us with your inquiry and phone number and we'll call you back. 

PLEASE do not send us anything in the post mail. Our PO Box is for internal mail only.

Please feel free to contact us if you have any questions about your dealer order or if you are looking for something on our website that you cannot find. We’re happy to help you. 

Thank you for your business and continuing support of our music.

We thank you for your order and we sincerely hope you will enjoy the music that comes to you from Pelagos.